By examining strategic priorities, demand-supply responsiveness, technology and AI infrastructure, and financial outcomes, the research uncovers the critical financial impact of the “latency tax”— the hidden cost of delayed decision-making — and how to reclaim that margin.

The study reveals that organizations lose more than 5 cents on every dollar due to slow response — from the moment a demand signal changes to the moment the organization acts on it. For a $1B organization, faster decision-making is a $55M opportunity. Challenges holding organizations back include lagging forecasts, manual intervention, misaligned execution, and a pervasive disconnect between AI importance and investment.

Learn what technology and process investments separate margin leaders from lost-sale laggards and how top-performing supply chain leaders close the gap between insight and action.