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Technology White Papers

Five Benefits of Implementing Data Intelligence Platforms

Home Five Benefits of Implementing Data Intelligence Platforms Many companies are increasing their investments in data analytics, but most are...

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• May 3, 2022
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Business White Papers

Five Ways to Tame the Tricky Task of Managing Inventory

Home Five Ways to Tame the Tricky Task of Managing Inventory With the world’s supply chains in crisis, having predictable...

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• May 3, 2022
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Finance White Papers

Bridging the Gap between Procurement & Finance

Home Bridging the Gap between Procurement & Finance Why a Robust Partnership is Essential to the Health of the Enterprise....

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• May 3, 2022
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Business Research Reports

Global Research Report: The State of Customer Experience

Home Global Research Report: The State of Customer Experience Times have changed. Digital customer experience (CX) channels are mainstream—and the...

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• March 30, 2022
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Research Reports Technology

GovLoop Research Brief – Team Up With Automation for a...

Home GovLoop Research Brief – Team Up With Automation for a Better Citizen Experience Automation technologies such as chatbots, voice...

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• March 30, 2022
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Research Reports Technology

GovLoop Research Brief – Improving CX in Your Agency Through...

Home GovLoop Research Brief – Improving CX in Your Agency Through Contact Center Modernization There’s a major shift in government...

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• March 30, 2022
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Business White Papers

2022 Contact Center Buyer’s Guide

Home 2022 Contact Center Buyer’s Guide The start of 2022 marks two years since the COVID-19 pandemic began. And now...

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• March 30, 2022
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Technology White Papers

4 Ways AI Helps Agencies Provide Unparalleled Service

Home 4 Ways AI Helps Agencies Provide Unparalleled Service One of the many things the COVID-19 pandemic has taught agencies...

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• March 30, 2022
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Technology White Papers

3 Steps to Modernizing the Government Contact Center

Home 3 Steps to Modernizing the Government Contact Center Whether it’s a simple question or a complex issue, citizens expect...

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• March 30, 2022
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Business White Papers

Broadening The Reach & ROI of Sourcing Optimization

Home Broadening The Reach & ROI of Sourcing Optimization The challenges facing global supply chains call for rapid, agile solutions,...

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• March 22, 2022
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