Home The State of Retail Inventory: The Latest Risks, Opportunities, and Tactics to Create Winning Shopper Experiences Retailers already know success depends on optimized inventory – customers demand the right product in the right place at exactly the right time. Yet, the truth is, from shortages to excess stock, inventory challenges continue. In […]
Home Consumer Research: How Retailers Win Customer Loyalty in an Omnichannel World Retailers already know the importance of optimizing inventory. Yet almost one in three customers still report stockouts when utilizing click-and-collect or BOPIS. With customer loyalty waning – and inflation only adding to concerns – how does inventory impact consumer loyalty? And […]
Home Navigating the Complexities of Micro-Fulfillment Navigating the Complexities of Micro-Fulfillment Supply chain uncertainty, labor shortages and changing customer expectations are driving logistics leaders to adapt their distribution networks. The last few years have seen the rapid transition to eCommerce, omni-channel, and hyperlocal fulfillment. Customers want delivery flexibility, often same day, and high availability […]
Home Case Study: How KURU Footwear Puts Its Best Foot Forward Keeping Up with Demand for KURU Footwear. KURU Footwear has experienced steady, organic growth of roughly 10 to 15% every year for over a decade. But since the pandemic, sales have exploded. Annual sales revenue for the online shoe company climbed 30% in […]
Home Driving operational excellence in the warehouse (Best Practice Guide) It’s easy for organizations to take their warehouse operations for granted, often overlooking the functional importance of warehouses and their direct impact on customer satisfaction and loyalty. In fact, many organizations view warehouse operations simply as cost centers because of the labor requirements, equipment management, […]
Home Best Practice Guide: The Urgency to Digitize Documents, Data and Capital for Innovative Supply Chain Finance and Scalability When global disruption from COVID-19 first struck in early 2020, businesses everywhere moved into survival mode, particularly through multiple capital preservation strategies. Billions of dollars are tied up in supply chain inventory worldwide. When retailers […]
Home Five Cs for Optimizing the Post-Purchase Customer Experience Retailers coping with the rapid acceleration of e-commerce have a fantastic opportunity to improve their competitive position using new technological tools for customer engagement. But the challenge of doing so is immense. Free shipping and free returns — both of which take a significant bite out […]
Home Best Practice Guide: Five Keys to Creating a Resilient Retail Supply Chain With extreme disruptions to supply chains–from sourcing, to demand, to logistics, and a shifting retail workforce–retailers are being forced to reimagine their business models in order to survive. As the world begins adjusting to a post-pandemic environment, those who are slow to […]
Home 4 Reasons Why Data Scientists Should Add Mathematical Optimization to Their Analytics Toolbox It has been said that “data is the new oil” — and it’s true that data is indeed a valuable commodity in today’s business world. Most companies have the capability to collect and process huge quantities of data, but few are […]
Home Managed Logistics Meets Five Challenges for Complex Supply Chain Operations As the supply chain becomes more complex, it’s crucial to find a managed logistics provider (MLP) with complete capabilities, depth of experience, and technology. The right partner will fully understand your customer needs and provide innovative solutions to stay fresh and competitive. Here are […]
